Blog Details

Lead Scoring Isn’t Dead – You’re Just Doing It Wrong
Introduction
In today’s RevOps-driven world, marketers and sales teams are under more pressure than ever to prioritize high-intent leads. But lead scoring, once hailed as the holy grail of sales prioritization, has lost its shine in many organizations.
Here’s the hard truth: lead scoring isn’t dead. It’s just misunderstood.
The Problem With Traditional Scoring
Most companies rely on static scoring models with arbitrary point systems:
- +10 points for a whitepaper download
- +5 points for an email open
- +15 points for the job title “Manager”
While these behaviors are signal-worthy, static models often fail to consider:
- Stage in the buyer journey
- Recency of engagement
- Account-level context
The result? SDRs chase leads who aren’t truly sales-ready—while marketing gets blamed for sending “junk.”
What Actually Works
To evolve, lead scoring must become lead and account intelligence. Here’s how to do it right:
1. Score Behavior Over Time
Not all engagement is equal. A lead who opens 5 emails in a day is vastly different from someone who opened one email last month. Use:
- Time decay models
- Behavior clustering
2. Layer In Account Fit
Scoring should reflect context. Use firmographic data:
- Industry
- Company size
- Tech stack
A highly engaged student isn’t equal to a decision-maker at a $50M SaaS firm.
3. Collaborate on Score Thresholds
Sales and marketing must agree on what score = “ready.” This means:
- Backtesting closed-won data
- Reverse-engineering ideal profiles
4. Add Negative Scoring
Not all activity is good:
- Subscribes = good
- Unsubscribes, inactivity = decay score
- Track disengagement patterns
5. Operationalize It
Scores shouldn't be vanity metrics. Use them to drive:
- Automation workflows
- Lead routing
- Lifecycle transitions
“If your lead score hasn’t changed in a year — neither will your results.”
Final Thoughts
Lead scoring still matters. In fact, done right, it can power focused sales motions and enable smarter marketing spend. But like any engine, it needs maintenance and optimization.
Your leads have evolved — your scoring model should too.
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